FAQ

Our goal is your complete 100% satisfaction! If you are not happy with any of our products you may return them for a full refund, excluding shipping, within 30 days.

Below are some common customer service questions. If your questions are not addressed, please feel free to contact us.

Hours:
Monday-Friday
9:00am-3:00pm

Mail:
Body By LuAnn
PO Box 231
Brownsboro, TX 75756

Email: Use our online web form 

If you get our answering machine during the day, please leave a message as we are usually hard at work creating products! We will return your call as soon as possible. Emails are a great way to get a hold of during production hours.

Our online store is open 24hours/7days a week. You may order with confidence through our safe and secure online shopping cart. All information is collected through our SSL secure server.

We also welcome orders through mail, phone or email.

We accept MasterCard, Visa, American Express, Discover, and Paypal. You may also pay with check or money order however; your order will not be processed until your payment has cleared which is typically 10-14 days.

Orders are generally processed within 24 hours. If there will more than a 24 delay in your order, you will be notified.